GROUPS - CONDITIONS OF VISIT

 

 

How to book a self-guided tour:

 

Self-guided tour must be booked directly on our ticketing website.

 

The pricing system is divided into three steps:

 

1. Each group must select a "reservation fee" corresponding to the different locations it wants to visit ( Hôtel Biron + Garden of Sculptures / Jardin de Sculptures only / Temporary Exhibition + Garden of Sculptures). This reservation fee allows the group to book a day and a time of visit.

 

2. Visitors must then buy entrance tickets. These tickets are offered at a reduced price : 9 € (instead of 12 €). The pricing policy for free admission can be applied : visitors who can benefit from a free entrance thanks to their status musn't buy entrance ticket. One adult is also granted a free entrance per group as an guide. 

 

3. If one person of the group wants to speak in front of the rest of the visitors to comment the tour, audiophones must be bought. It is a set of headphones and one microphones : no outside device will be accepted within the museum. 

Only groups composed of children under 10 years old can choose not to buy them.

 

If needed, only the reservation fee may be bought before the day of the visit in order to confirm the arrival of the group. Entrance tickets and audiophnes may be bought directly at the till of the museum on the day of the visit, according to the number of visitors.

 

 

 If the total number of visitors exceeds the maximum number of visitors allowed per group, two reservation fees must be bought and the group must be split in two before having access to the locations. 

 

 

 

 

How to book a guided tour (with a guide of the museum) :

 

Guided tour must be booked at least 35 days before the visit.

 

An online form must be filled to ask for a reservation. Guided tour must also be paid at least 21 days before the day of the visit to be confirmed.

 

 

 

 

Arrival and lateness :

 

Groups must arrive at least 15 minute earlier at the entrance of the museum to be able to get ready in time for its reservation. The time slot written on the reservation fee matches with the time of entrance in the booked location (the Hôtel Biron or the Temporary Exhibition) and not the time of arrival at the museum. The gorup can choose to visit the Garden of Sculptures before or after this time slot. 

 

 

If the group is late :

 

  • Between April and September : 

If the group arrives with a delay of less than two hours, it doesn't need to buy a new reservation fee but the access to the Hôtel Biron or the Temporary Exhibition won't be guaranteed immediately.

If the group arrives with a delay of more than two hours, only the access to the Garden of Scuptures will be guaranteed free of charges. If the group wants to have access to the Hôtel Biron or the Temporary Exhibition, a new reservation fee must be bought. 

If the group arrives with a delay of more than four hours, a new reservation fee must be bought.

 

  • Between October and March :

If the group arrives with a delay of less than four hours, it doesn't need to buy a new reservation fee but the access to the Hôtel Biron or the Temporary Exhibition won't be guaranteed immediately.

If the group arrives with a delay of more than four hours, a new reservation fee must be bought.

 

 

 

 

 

FREQUENTLY ASKED QUESTIONS

 

 

 

  • I am a teacher, am I entitled to a free reservation fee ?

 

Free reservation fees are only made for holders of "Pass Education" which is a national French document. If you don't have this specific card, your group needs to buy a reservation fee. 

 

 

 

 

 

 

  • My group is composed of both adults and children, how do I book my tour ?

 

As soon as a group is made of at least 10 adults, the adult pricing policy is applied. Therefore, the group must be composed of 25 people maximum and audiophones must be bought. 

 

 

 

 

 

 

 

 

 

 

  • I want to buy several reservation fees. I added two fees to my online cart but I can't access to the payment : I am automatically redirected to the front page. How so ? 

 

Unfortunately, our website can't book two reservation fees at a time.

 

You need to book one reservation fee and click on "next" to choose the day and the time of this first reservation.

Once you are logged in your account, a page summing-up your reservation will appears, with the day and the time of this first booking. A button "continue your purchases" is then available at the bottom left of the page. 

Select it : you will be redirected to the front page and be able to repeat this procedure for a second reservation fee. You may buy as many reservation fees as needed. 

 

 

 

 

 

 

 

If you have any question on group visits, please contact us at "reservation@musee-rodin.fr" (or click here). 

If you have any question about disabled audience, feel free to ask us at "culturel@musee-rodin.fr" (or click here).